Skip To Content

You are here:  Home  
If you are experiencing issues with myVALLEYFORGE, please contact the Help Desk for support using one of the following methods:
Please be ready to provide your contact information along with any specific details of the issue or errors you are experiencing.  The more details you provide the more quickly we can assess the situation and provide you with the correct support.
 
1  Use the same username and password to log into the support system as you currently use for myVALLEYFORGE.
2  You must send the email from your University of Valley Forge supplied email address (@valleyforge.edu).
 Our Help Desk Hours of Operation (Eastern Standard Time) are as follows:
    Monday- Thursday:  7:30AM-9:00PM
    Friday:  7:30AM-5:00PM
    Saturday:  3:00PM-5:00PM
    Sunday:  9:00PM-11:00PM
   
    Please note the University/Help Desk is closed for the following holidays/breaks:
    New Year's Day
    Martin Luther King Jr.
    President's Day
    Spring Break
    Good Friday
    Memorial Day
    Independence Day
    Labor Day
    Fall Break
    Columbus Day
    Thanksgiving Break
    Christmas Break
 If we are unable to answer your call due to high call volume or off hours, please leave a voicemail.  All voicemails will generate an automatic support ticket.