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If you are experiencing issues with myVALLEYFORGE, please contact the Help Desk for support using one of the following methods:
Please be ready to provide your contact information along with any specific details of the issue or errors you are experiencing.  The more details you provide the more quickly we can assess the situation and provide you with the correct support.
1  Use the same username and password to log into the support system as you currently use for myVALLEYFORGE.
2  You must send the email from your University of Valley Forge supplied email address (
 Our support staff is available Monday through Thursday 7:30 AM-11:00 PM, Friday 7:30 AM-5:00 PM, Saturday 1:00PM-5:00 PM, and Sunday 6:00 PM- 11:00 PM.
 If we are unable to answer your call due to high call volume or off hours, please leave a voicemail.  All voicemails will generate an automatic support ticket.